SHOPPING GUIDE
PAYMENT
Payment methods: Credit Card and PayPal
Notes: We currently only accept transactions in USD currency.
Add to Cart
Add your favorate products to your cart.
Sign in
You can sign up for an account to get more offers.
Pay
Securely processed via the PayPal checkout service.
Get Delivered
Complete! Have a good day! Bellegal.com
SHIPPING
Region
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USA
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Other
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Shipping Method
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FREE SHIPPING on All Orders
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N/A
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Processing Time
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1-5 working days
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1-7 working days
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Shipping Time
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10-12 working days
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15-25 working days
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*Due to COVID-19, It may take 1-2 working days more.
How to track my order?
We will send you a shipping notification email after your item has been shipped including the order and tracking number. You can also check your order logistics information by cliking "Me" Menu--My Order.
RETURN
Contact US
Submit a return request and provide the details.
Confirm
After the review and confirm, you're ready for the next step!
Return
Return the package with tracking number.
Get Refunds
Your refund will be issued after we receive your item(s).
- To apply for a case of return or exchange, please email to our customer service and include: order number, the question you want to solve together with picture of product if necessary. Without sufficient information, we may not able to process the return. (Please DO NOT return to the address on the package you received, that isn't our return address.)
- You will then receive an email with shipping label or our returning address which you will use it to ship back the items within 24 hours in business day and 48 hours in non-business days after receiving the emails.
- All returned items should be in original conditions.
- Refunds will be processed and reimbursed to your original account -- credit card or PayPal the first time we receive your return package. It may take 5-7 business days to return to your account.
SPECIAL NOTICE:
* All returned items should be unwashed and unworn with original tags and hygiene linner attached. We do not accept the returned item that was worn, torn, snagged, stained or altered in any way, they must be in original condition when being returned.Please try on BelleGal swim items over your underwear without removing the hygiene liner.The following items cannot be returned: items in Flash Sale,Nubra and Intimates.
* Please note that we CANNOT cancel orders which have been shipped out. Therefore, please wait for your package to arrive and you may either keep it or contact us to return it for a refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by third-party logistics.
If you haven't received the shipping notification, you can contact our customer service for assistance.
marketing@bellegal.com